**Please allow two weeks from the time your order is placed for shipping**
Normal shipping policy:
We only ship within the United States.
Orders ship Monday - Wednesday. Orders received after Tuesday may ship the following Monday.
We are currently including heat packs in all the orders as the nightly temperatures are still in the 30s or below here. However, even though a heat pack is included it is important that you do not allow your order to sit outside after being delivered. This is the only thing we have seen result in cold damage.
We take extreme care in packaging your plants. However, accidents happen. Shipping plants is not an exact science and the handling practices of USPS are beyond our control. In any instance of damage to a plant during shipping, please notify us immediately and we will gladly replace or refund the item.
All order are eligible for $8 shipping and orders over $99 are eligible for free shipping. If you need special shipping arrangements please email us at firstname.lastname@example.org.